Atlassian’s wiki and blogging product is a popular choice among enterprises due to its clean UI and good integrations with the rest of the Atlassian tools like Jira. It allows users to organise pages in ‘spaces’ which are often mapped to projects, teams, products, or any other logical grouping that you want to organise your information by. Creating new pages is straight forward, with a wide selection of templates that should cater for a variety of different roles: AWS Architecture Diagrams, creative briefs, business plans, DevOps Runbooks, and impact assessments are just a few of the options available. Editing pages is also easy for less technical users with an integrated WYSIWYG editor, providing basic formatting capabilities. Each page also has version control/version history. As with Jira, there are extensive options for integrating Confluence with other 3rd party tools via the Atlassian marketplace. Our main bugbear with wiki software is that they tend to quite quickly become information silos that are poorly maintained. Atlassian has tried to address this with features like activity feeds and Slack integration, but in our experience, this has had limited success. For living documentation, a model such as GitBook would fit better into a team’s workflow to encourage regular maintenance of documentation.